Customer reviews of Authentic Autos

By Ivor Kinghan on 08 February 2022 | Verified purchase

I visited Authentic Autos on the recommendation of a family member. Matthew is straight forward and nolagable. The car I bought was 2013 but is in excellent condition and drives faultlessly. This was a very pleasant experience and I would recommend Authentic Autos to the most discerning. Thanks Again Matthew.

Reply from Authentic Autos on 09/02/22

Thanks again Ivor, and thank you for the kind comments! I know the Jazz will be kept immaculate :)

By paul hewitt on 05 February 2022 | Verified purchase

Matthew was very easy to deal with and described the car very accurately and fairly

Reply from Authentic Autos on 09/02/22

Likewise Paul, thanks for a straight forward sale and I'm glad you are happy with the car.

By Johnathan Smith on 03 February 2022 | Verified purchase

First class service from start to finish, Matthew was a gentleman with excellent knowledge about the vehicle I purchased. I was able to go at a time which suited me, nothing at all was a problem. Would highly recommend to anyone. The car itself was presented immaculately. Faultless will certainly use again.

By jim boyd on 30 January 2022 | Verified purchase

Matthew is a gentleman. He was very easy to deal with. I'm very pleased with my new car and will be recommending him to my family and friends. Great service.

Reply from Authentic Autos on 31/01/22

Thanks for the kind words Jim, equally you were a pleasure to deal with. Hope to see you back in the future!

By Gerry Doherty on 27 January 2022 | Verified purchase

Great facilities for viewing vehicle, excellent presented vehicle with quality service components used. Professional in handling of vehicle documents and payment form. Thank you Authentic autos hope to deal with again in the future.

Reply from Authentic Autos on 31/01/22

Thank you for the kind comments Gerry, glad you were happy with our set-up and the Insignia!

By Christopher on 15 December 2021 | Verified purchase

This was the 2nd car I bought from Matthew. My Porsche Cayman was beautifully prepared and Matthew gave me a great deal.

Reply from Authentic Autos on 03/01/22

Glad you are happy with the Cayman! Thanks for the business once again...

By josephine horner on 09 December 2021 | Verified purchase

Matthew was a great help, Nothing was to much trouble , Even Delivered Car, to the House, Would Recommend.

Reply from Authentic Autos on 03/01/22

Thanks for the kind review, glad to help in the circumstances.

By Andrew Stones on 04 December 2021 | Verified purchase

I bought a cheaper older car that was more than 10 years old, but Matthew treated the car and myself the same as he would treat a buyer of an expensive much newer car. His level of service was exemplary, in an industry where such service is a rare find. The car condition was accurately described, this in itself was remarkable. What Matthew never knew was that I am extremely fussy and I scrutinised each photo and word of the description long before contacting him. I usually spend at least 30-40 minutes inspecting a used vehicle prior to purchase, but such was my confidence in Matthew, thanks in part to the extremely clear photographs of the car and the detailed service history along with Matthews transparent honesty that this was reduced to a simple walk around and short test drive. I have now driven the car 100 miles and inspected it in detail and this only confirms the car to be an absolute gem. I'd highly recommend Matthew and Absolute Autos to any buyer of a used car at any price point, the experience of being treated as a valued customer and without any of the usual car trader jargon and deception was refreshing and frankly a real surprise. I should add that I have owned over 100 cars in my lifetime, sometime my driveway has 5 cars at a time including rare and luxury cars, it's somewhat ironic that I find such quality of service when buying a cheap runaround to teach my son to drive.

Reply from Authentic Autos on 06/12/21

Thank-you for your very kind comments Andrew. It's nice to see our ethos reflected in a customers experience! All the best with your son's learning and hopefully we can do business again in the future!

By Anonymous on 28 November 2021 | Verified purchase

A great purchasing experience from initial contact to delivery of car. Matthew is a true car enthusiast and is meticulous about the quality and presentation of his vehicles.

Reply from Authentic Autos on 06/12/21

Thanks for the kind words, glad you are happy with the Yaris!

By Anonymous on 24 November 2021 | Verified purchase

Matthew at Authentic Autos was very friendly and honest about the Volvo 760 I purchased. He comes across as a person that really loves cars and has a pride in the cars he has for sale. On my initial phone call he described the Volvo's good and bad points, which proved to be 100% accurate on viewing. I was delayed completing the purchase due to Vrt concerns on my behalf. He was patient and helpful replying to emails and supplying any information needed. I'd have no hesitation recommending Authentic Autos to any Friends or Family.

Reply from Authentic Autos on 06/12/21

Glad you are pleased with the service and the 760! We got there in the end :) Thanks and enjoy her!