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Customer reviews of Authentic Autos

At Authentic Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple, transparant and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Authentic Autos

Authentic Autos
5
5.0

Based on 147 customer reviews

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  • 5

    Great experience would happily deal again

    By paul hewitt on 05 February 2022 | Verified purchase

    Matthew was very easy to deal with and described the car very accurately and fairly

    Reply from Authentic Autos on 09/02/22

    Likewise Paul, thanks for a straight forward sale and I'm glad you are happy with the car.


  • 5

    Excellent business to deal with! first class service

    By Johnathan Smith on 03 February 2022 | Verified purchase

    First class service from start to finish, Matthew was a gentleman with excellent knowledge about the vehicle I purchased. I was able to go at a time which suited me, nothing at all was a problem. Would highly recommend to anyone. The car itself was presented immaculately. Faultless will certainly use again.


  • 5

    By jim boyd on 30 January 2022 | Verified purchase

    Matthew is a gentleman. He was very easy to deal with. I'm very pleased with my new car and will be recommending him to my family and friends. Great service.

    Reply from Authentic Autos on 31/01/22

    Thanks for the kind words Jim, equally you were a pleasure to deal with. Hope to see you back in the future!


  • 5

    By Gerry Doherty on 27 January 2022 | Verified purchase

    Great facilities for viewing vehicle, excellent presented vehicle with quality service components used. Professional in handling of vehicle documents and payment form. Thank you Authentic autos hope to deal with again in the future.

    Reply from Authentic Autos on 31/01/22

    Thank you for the kind comments Gerry, glad you were happy with our set-up and the Insignia!


  • 5

    My 1st Porsche. A Dream car.

    By Christopher on 15 December 2021 | Verified purchase

    This was the 2nd car I bought from Matthew. My Porsche Cayman was beautifully prepared and Matthew gave me a great deal.

    Reply from Authentic Autos on 03/01/22

    Glad you are happy with the Cayman! Thanks for the business once again...


  • 5

    Very Helpful

    By josephine horner on 09 December 2021 | Verified purchase

    Matthew was a great help, Nothing was to much trouble , Even Delivered Car, to the House, Would Recommend.

    Reply from Authentic Autos on 03/01/22

    Thanks for the kind review, glad to help in the circumstances.


  • 5

    Decent, Honest and Reliable Trader who Understands Great Customer Service.

    By Andrew Stones on 04 December 2021 | Verified purchase

    I bought a cheaper older car that was more than 10 years old, but Matthew treated the car and myself the same as he would treat a buyer of an expensive much newer car. His level of service was exemplary, in an industry where such service is a rare find. The car condition was accurately described, this in itself was remarkable. What Matthew never knew was that I am extremely fussy and I scrutinised each photo and word of the description long before contacting him. I usually spend at least 30-40 minutes inspecting a used vehicle prior to purchase, but such was my confidence in Matthew, thanks in part to the extremely clear photographs of the car and the detailed service history along with Matthews transparent honesty that this was reduced to a simple walk around and short test drive. I have now driven the car 100 miles and inspected it in detail and this only confirms the car to be an absolute gem. I'd highly recommend Matthew and Absolute Autos to any buyer of a used car at any price point, the experience of being treated as a valued customer and without any of the usual car trader jargon and deception was refreshing and frankly a real surprise. I should add that I have owned over 100 cars in my lifetime, sometime my driveway has 5 cars at a time including rare and luxury cars, it's somewhat ironic that I find such quality of service when buying a cheap runaround to teach my son to drive.

    Reply from Authentic Autos on 06/12/21

    Thank-you for your very kind comments Andrew. It's nice to see our ethos reflected in a customers experience! All the best with your son's learning and hopefully we can do business again in the future!


  • 5

    Great purchasing experience

    By Anonymous on 28 November 2021 | Verified purchase

    A great purchasing experience from initial contact to delivery of car. Matthew is a true car enthusiast and is meticulous about the quality and presentation of his vehicles.

    Reply from Authentic Autos on 06/12/21

    Thanks for the kind words, glad you are happy with the Yaris!


  • 5

    By Anonymous on 24 November 2021 | Verified purchase

    Matthew at Authentic Autos was very friendly and honest about the Volvo 760 I purchased. He comes across as a person that really loves cars and has a pride in the cars he has for sale. On my initial phone call he described the Volvo's good and bad points, which proved to be 100% accurate on viewing. I was delayed completing the purchase due to Vrt concerns on my behalf. He was patient and helpful replying to emails and supplying any information needed. I'd have no hesitation recommending Authentic Autos to any Friends or Family.

    Reply from Authentic Autos on 06/12/21

    Glad you are pleased with the service and the 760! We got there in the end :) Thanks and enjoy her!


  • 5

    Excellent service and car as described and more

    By Anonymous on 17 November 2021 | Verified purchase

    A very smooth hassle free purchase and a lovely clean low mileage car , I traded in my car and Authentic Autos made the whole experience pleasant easy and trouble free , I will definitely be returning for further business ,

    Reply from Authentic Autos on 06/12/21

    Glad you are pleased with the service and car....Thanks and enjoy!


Authentic Autos

Telephone:
028 92782988 07999 010165

Opening times

Monday Appointment Only
Tuesday Appointment Only
Wednesday Appointment Only
Thursday Appointment Only
Friday Appointment Only
Saturday Appointment Only
Sunday Closed

Authentic Autos

Address:
273 BALLYNAHINCH ROAD,
Lisburn,
County Antrim,
BT27 5LS