Customer reviews of Authentic Autos

By Dale Irwin on 12 November 2024 | Verified purchase

Professional approach to car valuation and presentation- easy to talk to and deal with.

Reply from Authentic Autos on 13/11/24

Thanks for the 5 star review Dale, much appreciated! Likewise you were easy to deal with and it makes all the difference :)

By Alex on 30 October 2024 | Verified purchase

I needed a replacement car short notice. I discussed with Matthew my requirements, preferences and rough budget. He swiftly focussed my decision to suitable car brands and options, wisely one that wasn't on my radar at all (what I ended up going for). Once narrowed down, Matthew provided me several cars to look at over the next 48hrs, outlining their merits for me. Within a week he had sourced and delivered the chosen car from England. Finished beautifully in every detail. He even came in under the originally agreed price, without haggling. I collected it this morning and already have two future buyers going to Matthew based on my experience of Authentic Autos. They also know I only give high praise such as this for good reason.

Reply from Authentic Autos on 13/11/24

Many thanks for the detailed review and kind comments Alex, and again for a hassle free sale! Enjoy the Superb :)

By sian lilley on 09 October 2024 | Verified purchase

Excellent service from start to finish, Matthew couldn’t be more helpful and he had the car immaculate. Highly recommend

Reply from Authentic Autos on 09/10/24

Thank-you for the kind comments Sian. Glad you are so happy with the S3!

By Sean on 03 October 2024 | Verified purchase

Bought a Volkswagen Polo from Authentic Autos. The dealer was very friendly, knowledgeable and helpful and provided a lot of detail about the car being sold. I'm very happy with my purchase so far.

Reply from Authentic Autos on 04/10/24

Many thanks for the 5 star review Sean. Nice to meet you and hope you enjoy good service from the Polo. M

By Anonymous on 01 October 2024 | Verified purchase

Very pleasant and personable sales person. Knew the car inside and out. Most informative and helpful.

Reply from Authentic Autos on 02/10/24

Many thanks for the kind comments. It was lovely to meet both of you! Enjoy the Kamiq.

By Ian Shaw on 20 September 2024 | Verified purchase

My first purchase from Matthew and it was great, I'm well pleased with my car. Goes the extra mile to find good clean low mileage stuff

Reply from Authentic Autos on 25/09/24

Many thanks Iain. Hope to see you again in future...

By susan mcgeown on 31 May 2024 | Verified purchase

Matthew was very helpful and accommodating. Really happy with our lovely new car. Would most definitely recommend visiting Authentic Auto’s for a car.

By Louise Butler on 07 May 2024 | Verified purchase

From the 1st contact with Matthew, he was very attentive given us the information about car the we were interested in, we booked appointment and everything he told us was exactly that The car was spotless inside and out The office immaculate. He couldn't have been more informative or helpful and professional. Have new car home and absolutely delighted I personally loved his approach to selling he wasn't pushy he was more interested in making sure the car was equally important for our requirements

Reply from Authentic Autos on 07/05/24

Thanks again for the business and for the kind comments. Equally it was a pleasure to deal with you both and I would be happy to help again in the future!

By Anonymous on 19 April 2024 | Verified purchase

Professional and friendly service. Delighted with the car. Gleaming, inside and out!

Reply from Authentic Autos on 07/05/24

Thank you so much again for the business and the kind comments. Glad you are delighted with the car :)

By Anonymous on 28 March 2024 | Verified purchase

It is never easy buying a car sight unseen relying solely on the dealers details. In my case any doubts I may have had were completely dispelled by the professionalism and courtesy of Matthew at Authentic Autos and in whom I developed absolute trust, and the transaction and long distance delivery of the car which were carried out with no fuss or problems, justified this.

Reply from Authentic Autos on 02/04/24

Many thanks for the business again and for the kind words. Enjoy the Q5 :) M