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Customer reviews of Authentic Autos

At Authentic Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple, transparant and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Authentic Autos

Authentic Autos
5
5.0

All 229 customer reviews


  • 5

    Couldn't Recommend Enough!

    By James Gallagher on 25 November 2024 | Verified purchase

    Matt came recommended through a family friend. After contacting Matt I felt instantly at ease with his knowledge of the car market and his helpful advice. Within a week Matt had sourced an amazing ix3 for me. Matt kept me updated throughout the process.I drove up from Dublin to collect the car. Matt had it showroom ready, absolutely perfect. It is like a brand new car, not a mark on the interior or exterior. He took his time allowing me to inspect the car, ask questions test drive etc. Matt had all the paperwork organised for importing the car into to Ireland. This made the VRT process very smooth and quick on my end. I would highly recommend Matt and Authentic Autos to anyone. The service was outstanding and Matt was a genuine, honest and helpful guy to deal with.

    Reply from Authentic Autos on 25/11/24

    Thanks for the great review! Glad I was able to provide you with the car you wanted, I hope it serves you both well :)


  • 5

    By Dale Irwin on 12 November 2024 | Verified purchase

    Professional approach to car valuation and presentation- easy to talk to and deal with.

    Reply from Authentic Autos on 13/11/24

    Thanks for the 5 star review Dale, much appreciated! Likewise you were easy to deal with and it makes all the difference :)


  • 5

    Trustworthy, knowledgable and highly effective professional.

    By Alex on 30 October 2024 | Verified purchase

    I needed a replacement car short notice. I discussed with Matthew my requirements, preferences and rough budget. He swiftly focussed my decision to suitable car brands and options, wisely one that wasn't on my radar at all (what I ended up going for). Once narrowed down, Matthew provided me several cars to look at over the next 48hrs, outlining their merits for me. Within a week he had sourced and delivered the chosen car from England. Finished beautifully in every detail. He even came in under the originally agreed price, without haggling. I collected it this morning and already have two future buyers going to Matthew based on my experience of Authentic Autos. They also know I only give high praise such as this for good reason.

    Reply from Authentic Autos on 13/11/24

    Many thanks for the detailed review and kind comments Alex, and again for a hassle free sale! Enjoy the Superb :)


  • 5

    By sian lilley on 09 October 2024 | Verified purchase

    Excellent service from start to finish, Matthew couldn’t be more helpful and he had the car immaculate. Highly recommend

    Reply from Authentic Autos on 09/10/24

    Thank-you for the kind comments Sian. Glad you are so happy with the S3!


  • 5

    Excellent

    By Sean on 03 October 2024 | Verified purchase

    Bought a Volkswagen Polo from Authentic Autos. The dealer was very friendly, knowledgeable and helpful and provided a lot of detail about the car being sold. I'm very happy with my purchase so far.

    Reply from Authentic Autos on 04/10/24

    Many thanks for the 5 star review Sean. Nice to meet you and hope you enjoy good service from the Polo. M


  • 5

    Excellent I’d definitely recommend anyone to check out his cars. First clas

    By Anonymous on 01 October 2024 | Verified purchase

    Very pleasant and personable sales person. Knew the car inside and out. Most informative and helpful.

    Reply from Authentic Autos on 02/10/24

    Many thanks for the kind comments. It was lovely to meet both of you! Enjoy the Kamiq.


  • 5

    Will deal again

    By Ian Shaw on 20 September 2024 | Verified purchase

    My first purchase from Matthew and it was great, I'm well pleased with my car. Goes the extra mile to find good clean low mileage stuff

    Reply from Authentic Autos on 25/09/24

    Many thanks Iain. Hope to see you again in future...


  • 5

    Helpful and accommodating

    By susan mcgeown on 31 May 2024 | Verified purchase

    Matthew was very helpful and accommodating. Really happy with our lovely new car. Would most definitely recommend visiting Authentic Auto’s for a car.


  • 5

    By Louise Butler on 07 May 2024 | Verified purchase

    From the 1st contact with Matthew, he was very attentive given us the information about car the we were interested in, we booked appointment and everything he told us was exactly that The car was spotless inside and out The office immaculate. He couldn't have been more informative or helpful and professional. Have new car home and absolutely delighted I personally loved his approach to selling he wasn't pushy he was more interested in making sure the car was equally important for our requirements

    Reply from Authentic Autos on 07/05/24

    Thanks again for the business and for the kind comments. Equally it was a pleasure to deal with you both and I would be happy to help again in the future!


  • 5

    Professional and friendly service.

    By Anonymous on 19 April 2024 | Verified purchase

    Professional and friendly service. Delighted with the car. Gleaming, inside and out!

    Reply from Authentic Autos on 07/05/24

    Thank you so much again for the business and the kind comments. Glad you are delighted with the car :)


Authentic Autos

Telephone:
028 92782988 07999 010165

Opening times

Monday Appointment Only
Tuesday Appointment Only
Wednesday Appointment Only
Thursday Appointment Only
Friday Appointment Only
Saturday Appointment Only
Sunday Closed

Authentic Autos

Address:
273 BALLYNAHINCH ROAD,
Lisburn,
County Antrim,
BT27 5LS