Customer reviews of Authentic Autos

By Anonymous on 27 May 2022 | Verified purchase

Authentic Auto's is what the title says - Authentic. From the photographs, the car looked fantastic and on seeing the car, it exceeded my expectations. Everything was as per the description given by the owner, only better. The owner, Matthew, was exceptional to deal with - professional, friendly and very helpful. I would have no hesitation in recommending Authentic Auto's to any potential buyer.

Reply from Authentic Autos on 01/06/22

Thanks very much for the kind review - I am glad that was your experience and that you are so happy with the BMW :) Hope it gives you another 17 years service!

By Jackie Morrow on 18 May 2022 | Verified purchase

I read the reviews online before I contacted the dealer and thought to myself he couldn't possibly be that good. I can now say that he is! Perhaps it is because this is his own business that he pays such attention to detail or perhaps it is because he is just a great chap. Either way, my car buying experience was smooth and pleasant. He provided all the technical and practical information that I needed and was more than accommodating when it came to arranging a test drive. The actual purchase and transfer went without a hitch and he went the extra mile by delivering the car to my home. I can honestly say that it was an absolute pleasure doing business with him and I thoroughly recommend this dealership.

Reply from Authentic Autos on 26/05/22

Thank-you for the business and kind words Jackie! Glad to get you in to an automatic and back on the road :)

By N Neill on 28 April 2022 | Verified purchase

Excellent service. The car was as described on the website and in really good condition. I was able to view and test drive the car at short notice which I appreciated. Matthew is very knowledgable about cars and this gave me confidence to buy. I highly recommend.

Reply from Authentic Autos on 29/04/22

Thanks Noeleen, glad to help you get back on the road :) Enjoy the Q5.

By Anonymous on 25 April 2022 | Verified purchase

Excellent service, and attention to detail. Definitely would recommend to others. Thank you.

Reply from Authentic Autos on 29/04/22

Thank-you :)

By Jim Greenlee on 25 April 2022 | Verified purchase

This is the second car I have purchased from Authentic Autos. In my experience Matthew is knowledgeable, helpful and trustworthy. I would have no hesitation of purchasing from him again.

Reply from Authentic Autos on 29/04/22

Thanks for the kind review Jim, all the best with the Pajero!

By Steven Todd on 25 April 2022 | Verified purchase

I purchased a 16 year old Mercedes-Benz C Class from Matthew at Authentic Auto's. The car is totally immaculate for its age and not the usual rubbish. I was totally amazed when I went to view it. Exactly as described which can't be said for many car dealers. Matthew was a pleasure to deal with and is 100% honest. Very professional, explained everything about the car and where it came from. All paperwork and payment done in a professional manner. I would highly recommend buying a car from Matthew at Authentic Autos. He has cars from years gone by that are totally immaculate.

Reply from Authentic Autos on 29/04/22

Thanks for the kind review Steven, nice to meet two fellow car enthusiasts in you and your dad!

By Anonymous on 13 March 2022 | Verified purchase

Overall I had a very pleasant experience with Authentic Autos. Th vehicle I purchased was amongst the best value, cleanest examples and with the lowest mileage for sale anywhere in the UK at the time of purchase. Matthew is very selective about the cars he purchases to sell, the end result is a vehicle and seller I have the utmost confidence in. Very easy to deal with, very upfront and honest seller. I have no issues recommending Matthew to anyone

Reply from Authentic Autos on 16/03/22

Glad you were happy with the car and service. Thanks for the kind comments! M

By Anonymous on 08 February 2022 | Verified purchase

Matthew was great.Really knew everything about the car. I just picked it up today and i am delighted. Would not hesitate to recommend. Mark

Reply from Authentic Autos on 07/03/22

Thanks for the kind words Mark, glad you are happy with the car :)

By Ivor Kinghan on 08 February 2022 | Verified purchase

I visited Authentic Autos on the recommendation of a family member. Matthew is straight forward and nolagable. The car I bought was 2013 but is in excellent condition and drives faultlessly. This was a very pleasant experience and I would recommend Authentic Autos to the most discerning. Thanks Again Matthew.

Reply from Authentic Autos on 09/02/22

Thanks again Ivor, and thank you for the kind comments! I know the Jazz will be kept immaculate :)

By paul hewitt on 05 February 2022 | Verified purchase

Matthew was very easy to deal with and described the car very accurately and fairly

Reply from Authentic Autos on 09/02/22

Likewise Paul, thanks for a straight forward sale and I'm glad you are happy with the car.