Customer reviews of Authentic Autos

By RICH JAMES on 01 April 2023 | Verified purchase

I have been looking for an SRT8 Jeep Grand Cherokee on and off for the last couple of years. Most of the vehicles I have travelled to look at underwhelmed. Matthew is an honest and meticulous trader who understands his clients and attempts to over deliver. He has an eye for detail that few in the trade can live up to.. I phoned and discussed the car and jumped on a plane to Belfast the next day and I spent a couple of hours looking over the car. The preparation, history and detail was exactly as described and we agreed a deal there and then for me to collect the vehicle the following day. Having driven the car back from NI to Bournemouth and cleaned it today I'm delighted with the purchase.

Reply from Authentic Autos on 04/04/23

Many thanks for the great feedback Rich, much appreciated and always good to know we are doing things right. Pleasure to meet a fellow Jeep enthusiast and glad you made it home safely! P.s. You could inspect cars for me any time! :)

By Anonymous on 22 February 2023 | Verified purchase

So helpful, made the process really quick and easy! Definitely recommend

Reply from Authentic Autos on 23/02/23

Thanks and enjoy the A1 :)

By PATRICK BEATTIE on 11 February 2023 | Verified purchase

Purchased a Porsche Cayenne. Great service and excellent prep of the vehicle. Personal care and attention to detail. Thanks Matthew.

Reply from Authentic Autos on 21/02/23

Thank you for the kind words Patrick. Pleasure to deal with you and glad you are happy with the Cayenne. M

By Anonymous on 10 January 2023 | Verified purchase

Authentic Autos have supplied my last 4 cars and I would not go anywhere else. I purchased an immaculately presented Golf GTD from Matthew, which I am once again very pleased with. The car was supplied with two new front tyres and plenty of diesel - a nice touch! Matthew also dealt with my cherished transfer and allowed a competitive price for my old car. Highly recommended!

Reply from Authentic Autos on 07/02/23

Thanks! Enjoy your Golf :)

By Stephen Rogers on 10 December 2022 | Verified purchase

Authentic Autos (Matthew), is an extremely patient, proactive Car Dealership, making the purchase of buying a car go smoothly and relatively unstressful - the stress being the concern I was purchasing a car from Ireland to be shipped to mainland UK (miles away from Ireland), without being able to view the car first hand - The car purchased (Audi A7) was of considerable worth and used a good amount of my life savings to be able to afford - thus my concern/stress factor of buying a car through a car dealer I've ever dealt with/had the experience of. However, Matthew was patient to take extra photos/videos of the car for me, to prove its history (I of course carried out the HPI check - and again all was in good order - no hidden nasties). Matthew understood my concern and agreed that I pay on delivery (other than covering for the delivery cost and deposit - all which I considered fair and reasonable). I did experience some delay with the car delivery (no fault of A/Autos - purely a delay caused by the transporter company - however, both Matthew and the car transport company kept me well informed of the delay and the reasons for - keeping the whole experience the positive one. So overall, the A/Autos service was excellent, and the car was exactly as advertised / no dent all in working order as described.

Reply from Authentic Autos on 10/12/22

Thanks for taking the time to write such a comprehensive review Stephen. Very pleased you are happy with the A7, it was a beautiful example, and the patience/trust on both sides paid off in the end :). All the best. M

By Anonymous on 07 December 2022 | Verified purchase

The second vehicle I have purchased from Matthew whose stock is always of the highest standard, just better cars that you see advertised elsewhere. He is honest in his dealings and fair in his pricing. I'm sure I will buy from him again.

Reply from Authentic Autos on 10/12/22

Very glad you had another positive experience and thanks once again for the repeat business! All the best with the Fiesta. M

By Anonymous on 01 December 2022 | Verified purchase

I thought authentic autos were a very honest and straight talking car sales company and I would hope to deal with them in the future 👍

Reply from Authentic Autos on 06/12/22

Thanks for your kind words, that's how we try to do things. Hope to see you again, Matthew.

By natalie cole on 21 November 2022 | Verified purchase

Friendly, honest and straight to the point. The car was well kept and clean, had a good test drive, and the process of purchasing the car was simple.

Reply from Authentic Autos on 30/11/22

Thanks Natalie! Enjoy the UP!

By Darren Scott on 19 November 2022 | Verified purchase

Just purchased an immaculate A5 Coupe for my eldest son from Matthew. The photos didn’t do the car justice; the preparation of the car was far superior to anything I’ve experienced before (including large franchise dealers). Matthew doesn’t push products onto you while his knowledge and history of his fleet is reassuring. This was key factor when deciding to buy the car. Rest assured, I will be buying from Matthew again!

Reply from Authentic Autos on 30/11/22

Thanks for the kind words Darren. Glad you are happy and hope to see you again! M

By Anonymous on 12 November 2022 | Verified purchase

Brilliant and friendly to deal with from start to finish. Honest car from an honest dealer. Cannot fault any aspect of the car or service I received

Reply from Authentic Autos on 19/11/22

Thanks! Enjoy the Mx5